Ben Cross, Bristol Dental Specialists
Set up of IT infrastructure from scratch
Bristol Dental Specialists (BDS) are a new, referral only, specialist dental practice based in the centre of Bristol. Following a recommendation from their accountant, they contacted Premieredge to help them plan and install their IT infrastructure pre-opening.
A collaborative process
Following discussions about how BDS wanted to operate, Premieredge was able to recommend the best set up for their requirements. This meant providing the equipment and set-up they needed, rather than what they thought they needed (which would actually have required more investment!).
This involved setting up the entire IT infrastructure for the practice from start to finish – including advice on and set-up of networks, support with phone lines, advice on interactive screens and the introduction of a completely cloud based system, negating the need for an expensive server.
IT designed around how BDS operate
Bristol Dental Specialists are a team of clinicians who are all specialists in their particular field of dentistry. Not all the clinicians are based in Bristol full time, so it was vital that the IT set-up enabled them to collaborate remotely in a secure, encrypted environment. Premieredge worked with BDS to introduce Office 365 (including Microsoft Teams) as well as other specialist software – allowing BDS to hold meetings online. This means the BDS team can share learnings and get the best results for their patients without needing to be in the same room.
In addition, Premieredge introduced an automatic back-up procedure, storing BDS’ data securely in the cloud and freeing up the clinicians’ time to spend it with their patients.
‘I have no hesitation at all recommending Premieredge to other companies. They listened carefully to our requirements and held our hand through the entire process, ensuring we came out of it with an IT set up which really works for the way we do business. It is also great to work with an IT team who speak English as opposed to ‘Geek’!’
Ben Cross, Director and Specialist Orthodontist, Bristol Dental Specialists