Outstanding Service from Premieredge

The Building Safety Group (BSG) is the UK’s largest construction safety group for Health, Safety and Environmental advice.  They had worked with Bristol IT Services (BITS) for many years before the merger with Premieredge and had always received great service – but still welcomed the merger with Premieredge as it provided greater stability and security due to the larger team.

Keeping BSG running efficiently

BSG has one simple requirement from Premieredge – to ensure that their IT runs smoothly. This does not mean that Premieredge sit and wait for the phone to ring – but instead they actively work with BSG to plan and implement their IT requirements including:

• Purchasing all IT hardware
• Installing new equipment – recently including new servers and renewal of their telephony system. In the case of the new servers, lots of new cabling was required but all work was done out of hours with no disturbance or downtime to the business.
• Maintaining all IT systems – ensuring hardware is current and window based software is up and running well

In other words everything that ensures BSG can just relax knowing that their IT provision is in good hands

A smooth responsive service

‘We are very happy with the service which Premieredge provides – it is seamless, quick, cost effective and painless. If we ever do face any IT problems the response is very good – all in all they are a very good organisation and one we would recommend without hesitation.’ Paul Kimpton, Managing Director, The Building Safety Group Ltd.