How we help

How we help

A-Z, the Full Monty, the whole kit-and-caboodle… We are a one stop shop for all your IT requirements

All Services

Helping your business grow with a full range of first class IT. We listen to what you need and then deliver

Helpdesk

Helpdesk

IT support to keep your business running

Helpdesk

Our friendly ‘human geeks’ at the end of a phone or email. Real people to deal with your issue and keep you informed on progress.

Proactive Monitoring

Proactive Monitoring

Maintaining uptime by fixing faults before they’re a problem

Proactive Monitoring

We constantly monitor your critical systems – so we can often implement a fix before you even know it’s broken.

Managing Updates

Managing Updates

Intelligent update scheduling to minimise downtime

Managing Updates

No more downtime waiting for your computer to update. We manage what updates happen and when, so the computers on your network stay secure and running properly.

Strategic Reviews

Strategic Reviews

Regular planning so IT drives, not hinders, your business

Strategic Reviews

Time to sit down and discuss your IT performance and future requirements – backed up with real data from reports using our powerful Autotask system. Acting as your outsourced IT Director.

More about strategic reviews

Hardware/software sales

Hardware/software sales

Sourcing the right kit for your organisation

Hardware/software sales

Helping you scale up without smashing your budget.  We recommend the kit that will integrate with your current systems so you can get the job done.

Business Continuity

Business Continuity

Keeping your business going, no matter what

Business Continuity

Ensuring you keep running if some or all of your IT fails. Planning to make sure that possible issues like email going down or a failure of your firewall don’t stop you working.

Secure Backup

Secure Backup

Mitigate risk with essential online and local backups

Secure Backup

You need an encrypted backup to be compliant with GDPR, and we make that happen. Also prevents you being held to ransom by ransomware.

Encryption

Encryption

Preventing your data getting into the wrong hands

Encryption

Don’t risk your data and assets. We can ensure any laptops leaving the building are encrypted to prevent data being stolen.

Anti-virus

Anti-virus

Best in class business-grade security software for PC, Mac & servers

Anti-virus

Recommending and installing anti-virus software that works without grinding your computer to a halt. We constantly review the market to find the best products out there.

Training

Training

Making sure your staff aren't the weak link

Training

Sadly most data breaches are down to human error. We train your staff so their knowledge is up to date re phishing emails, password management etc.

Find out more about data breaches

Cybersecurity

Cybersecurity

Technologies, processes and practices to keep your IT infrastructure safe

Cybersecurity

Penetration testing of your systems and people via our specialist partner– so you can be sure your system is as cyber secure as possible.

How cyber secure is your business?

Firewall

Firewall

Ensuring no unauthorised access to your network

Firewall

Your firewall is your link between your internal and external world.  So we make sure it’s acting as a bouncer frisking the traffic going in and out to prevent undesirables.

Hosted Exchange

Hosted Exchange

Increase productivity with this shared email, contacts and calendars platform

Hosted Exchange

All the benefits of your own exchange without the investment – so you benefit from synchronised emails, shared mailboxes etc. Helping you work better not harder.

Office 365

Office 365

Get the most from this comprehensive package with our expert guidance

Office 365

OneDrive, Sharepoint, Teamsite and the like. As a silver Microsoft partner we help you take advantage of all the power of the tools offered.

Why you should back up your Office 365

File Storage

File Storage

Helping choose the best efficient, secure, cloud-based storage for you

File Storage

Too often there’s a choice between accessibility and data control with file storage. We help you find a solution that works for you but doesn’t compromise the security of your data.

Email Security

Email Security

Keeping your email continuously defended against viruses and spam

Email Security

Think of us as your older brother helping to protect you from spam, spear-phishing etc with the right systems and training for your team.

Would you have fallen for this email scam?

Business Telephony

Business Telephony

Software-based VoIP solution to save money whilst offering advanced functionality

Business Telephony

VoIP (Voice over Internet Protocol) routed through your firewall. Cost effective, secure, flexible telephony designed to meet your business needs.

Data cabling

Data cabling

Building the best network for your business

Data cabling

Cabling doesn’t sound very enthralling, but cables are the blood vessels through which your data flows. Get it right and your network will be faster, more reliable and more secure.

Broadband

Broadband

High-speed connection with your customers, partners and suppliers

Broadband

Your connection to the outside world, so vital to your business. We help you pick the best service and advise on desirable specification – e.g. 2 connections in case one fails.

CCTV

CCTV

Stay secure with the latest integrated IP CCTV systems

CCTV

Ironically whilst CCTV is there to prevent and catch intruders, if it’s not installed in partnership with your IT supplier it can cause security failures of its own. We make sure it’s fitted properly.

Networking

Networking

Grow your IT network alongside your business

Networking

We make sure any hardware, switches and other tech which needs to talk to each other can, without compromising security and performance.

Monitoring Connections

Monitoring Connections

Continuous checking so we know about any problems before you do

Monitoring Connections

Keeping an eye on your phone, broadband etc so we can keep you running and solve any problems before you know they’re there.

WiFi (Wireless)

WiFi (Wireless)

Go wireless without jeopardising security

WiFi (Wireless)

Setting up your WiFi so it’s working effectively and not exposing your data to others e.g. separate WiFi for staff and guests, choosing the right frequency to avoid interference etc.

Disaster Recovery Planning

Disaster Recovery Planning

Putting plans in place, so you can continue operating

Disaster Recovery Planning

Plans to limit the business impact and get you back up and running if disaster should strike. Make sure you’re not left up the creek without a paddle.

More about disaster recovery plans

Health Checks

Health Checks

Traffic light reporting and audits on all your IT systems

Health Checks

We’re constantly monitoring the health of your IT systems and set-up to ensure we’re delivering what was agreed as well as helping you budget for new requirements.

Office Moves

Office Moves

Seamless IT transition to support business growth

Office Moves

If you’re moving offices, then we will make sure your IT continues to work seamlessly – which takes planning and preparation due to changes in broadband, wiring etc. Don’t leave it too late!

Regulatory Requirements

Regulatory Requirements

Ensuring you’re compliant with industry specific IT regulation

Regulatory Requirements

Whether industry specific or more general we can help – e.g. a requirement to have cyber essentials, secure credit card payments, GDPR compliance, penetration testing and more.

Projects

Projects

Running your IT projects smoothly – from network upgrades to cloud computing roll-outs

Projects

If you have a big IT project coming up we can manage it for you smoothly and without disruption to your business – after all we’re here to make your life easier.

IT Support

Friendly, expert support with an AMA attitude to keep your business running. That’s geek speak for ‘Ask Me Anything’.

Helpdesk

Helpdesk

IT support to keep your business running

Helpdesk

Our friendly ‘human geeks’ at the end of a phone or email. Real people to deal with your issue and keep you informed on progress.

Proactive Monitoring

Proactive Monitoring

Maintaining uptime by fixing faults before they’re a problem

Proactive Monitoring

We constantly monitor your critical systems – so we can often implement a fix before you even know it’s broken.

Managing Updates

Managing Updates

Intelligent update scheduling to minimise downtime

Managing Updates

No more downtime waiting for your computer to update. We manage what updates happen and when, so the computers on your network stay secure and running properly.

Strategic Reviews

Strategic Reviews

Regular planning so IT drives, not hinders, your business

Strategic Reviews

Time to sit down and discuss your IT performance and future requirements – backed up with real data from reports using our powerful Autotask system. Acting as your outsourced IT Director.

More about strategic reviews

Hardware/software sales

Hardware/software sales

Sourcing the right kit for your organisation

Hardware/software sales

Helping you scale up without smashing your budget.  We recommend the kit that will integrate with your current systems so you can get the job done.

Business Continuity

Business Continuity

Keeping your business going, no matter what

Business Continuity

Ensuring you keep running if some or all of your IT fails. Planning to make sure that possible issues like email going down or a failure of your firewall don’t stop you working.

Security

Worms, viruses, spyware, Trojan horses... I ain’t afraid of no hacks! With advice and solutions from Premieredge there’s nothing to fear.

Secure Backup

Secure Backup

Mitigate risk with essential online and local backups

Secure Backup

You need an encrypted backup to be compliant with GDPR, and we make that happen. Also prevents you being held to ransom by ransomware.

Encryption

Encryption

Preventing your data getting into the wrong hands

Encryption

Don’t risk your data and assets. We can ensure any laptops leaving the building are encrypted to prevent data being stolen.

Anti-virus

Anti-virus

Best in class business-grade security software for PC, Mac & servers

Anti-virus

Recommending and installing anti-virus software that works without grinding your computer to a halt. We constantly review the market to find the best products out there.

Training

Training

Making sure your staff aren't the weak link

Training

Sadly most data breaches are down to human error. We train your staff so their knowledge is up to date re phishing emails, password management etc.

Find out more about data breaches

Cybersecurity

Cybersecurity

Technologies, processes and practices to keep your IT infrastructure safe

Cybersecurity

Penetration testing of your systems and people via our specialist partner– so you can be sure your system is as cyber secure as possible.

How cyber secure is your business?

Firewall

Firewall

Ensuring no unauthorised access to your network

Firewall

Your firewall is your link between your internal and external world.  So we make sure it’s acting as a bouncer frisking the traffic going in and out to prevent undesirables.

Proactive Monitoring

Proactive Monitoring

Maintaining uptime by fixing faults before they’re a problem

Proactive Monitoring

We constantly monitor your critical systems – so we can often implement a fix before you even know it’s broken.

Cloud Services

Baffling to some, but simply put, internet-based software and hardware services. We can help with all your cumulus-computing needs! 

Hosted Exchange

Hosted Exchange

Increase productivity with this shared email, contacts and calendars platform

Hosted Exchange

All the benefits of your own exchange without the investment – so you benefit from synchronised emails, shared mailboxes etc. Helping you work better not harder.

Office 365

Office 365

Get the most from this comprehensive package with our expert guidance

Office 365

OneDrive, Sharepoint, Teamsite and the like. As a silver Microsoft partner we help you take advantage of all the power of the tools offered.

Why you should back up your Office 365

Secure Backup

Secure Backup

Mitigate risk with essential secure online and local backups

Secure Backup

You need an encrypted backup to be compliant with GDPR, and we make that happen. Also prevents you being held to ransom by ransomware.

File Storage

File Storage

Helping choose the best efficient, secure, cloud-based storage for you

File Storage

Too often there’s a choice between accessibility and data control with file storage. We help you find a solution that works for you but doesn’t compromise the security of your data.

Email Security

Email Security

Keeping your email continuously defended against viruses and spam

Email Security

Think of us as your older brother helping to protect you from spam, spear-phishing etc with the right systems and training for your team.

Would you have fallen for this email scam?

Proactive Monitoring

Proactive Monitoring

Maintaining uptime by fixing faults before they’re a problem

Proactive Monitoring

We constantly monitor your critical systems – so we can often implement a fix before you even know it’s broken.

Business Continuity

Business Continuity

Keeping your business going, no matter what

Business Continuity

Ensuring you keep running if some or all of your IT fails. Planning to make sure that possible issues like email going down or a failure of your firewall don’t stop you working.

Connectivity

They say it pays to be well-connected. We’ll keep you online, so you and your services can shine.

Business Telephony

Business Telephony

Software-based VoIP solution to save money whilst offering advanced functionality

Business Telephony

VoIP (Voice over Internet Protocol) routed through your firewall. Cost effective, secure, flexible telephony designed to meet your business needs.

Data cabling

Data cabling

Building the best network for your business

Data cabling

Cabling doesn’t sound very enthralling, but cables are the blood vessels through which your data flows. Get it right and your network will be faster, more reliable and more secure.

Broadband

Broadband

High-speed connection with your customers, partners and suppliers

Broadband

Your connection to the outside world, so vital to your business. We help you pick the best service and advise on desirable specification – e.g. 2 connections in case one fails.

CCTV

CCTV

Stay secure with the latest integrated IP CCTV systems

CCTV

Ironically whilst CCTV is there to prevent and catch intruders, if it’s not installed in partnership with your IT supplier it can cause security failures of its own. We make sure it’s fitted properly.

Networking

Networking

Grow your IT network alongside your business

Networking

We make sure any hardware, switches and other tech which needs to talk to each other can, without compromising security and performance.

Monitoring Connections

Monitoring Connections

Continuous checking so we know about any problems before you do

Monitoring Connections

Keeping an eye on your phone, broadband etc so we can keep you running and solve any problems before you know they’re there.

WiFi (Wireless)

WiFi (Wireless)

Go wireless without jeopardising security

WiFi (Wireless)

Setting up your WiFi so it’s working effectively and not exposing your data to others e.g. separate WiFi for staff and guests, choosing the right frequency to avoid interference etc.

Consultancy

From plugging problems to proactive planning, Premieredge is your IT partner to help your business evolve.

Disaster Recovery Planning

Disaster Recovery Planning

Putting plans in place, so you can continue operating

Disaster Recovery Planning

Plans to limit the business impact and get you back up and running if disaster should strike. Make sure you’re not left up the creek without a paddle.

More about disaster recovery plans

Health Checks

Health Checks

Traffic light reporting and audits on all your IT systems

Health Checks

We’re constantly monitoring the health of your IT systems and set-up to ensure we’re delivering what was agreed as well as helping you budget for new requirements.

Office Moves

Office Moves

Seamless IT transition to support business growth

Office Moves

If you’re moving offices, then we will make sure your IT continues to work seamlessly – which takes planning and preparation due to changes in broadband, wiring etc. Don’t leave it too late!

Regulatory Requirements

Regulatory Requirements

Ensuring you’re compliant with industry specific IT regulation

Regulatory Requirements

Whether industry specific or more general we can help – e.g. a requirement to have cyber essentials, secure credit card payments, GDPR compliance, penetration testing and more.

Business Continuity

Business Continuity

Keeping your business going, no matter what

Business Continuity

Ensuring you keep running if some or all of your IT fails. Planning to make sure that possible issues like email going down or a failure of your firewall don’t stop you working.

Projects

Projects

Running your IT projects smoothly – from network upgrades to cloud computing roll-outs

Projects

If you have a big IT project coming up we can manage it for you smoothly and without disruption to your business – after all we’re here to make your life easier.

PremierEdge

'Premieredge excel in both their understanding of my needs and also in customer contact and liaison.'

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