Working with us

Working with us

Teamwork is the name of the game. Share your objectives with us and we’ll work with you to ensure your IT helps you achieve those goals.

We asked the whole team why they worked in IT. The answer surprised us...

In one form or another, we all love to solve puzzles!

What excites the management team most is getting to know you and your company.
They love the challenge of using IT planning to help your company grow.

This is absolutely not about selling the latest buzz words or cutting-edge tech. Instead, our question is, ‘How can your business benefit from proven, reliable and powerful IT solutions?’

The support team love getting stuck into the IT puzzles you encounter. They don’t stop until a challenge is completed and you are happy.

Call us swots but we believe that to get the most from IT you must plan. So that’s part of our two-pronged service:

Planning: Control IT, grow your business
Our planning begins with an onsite strategic consultation:
  • What’s your current IT situation?
  • What are your frustrations?
  • What are your business goals?
  • What does that mean for your IT?
  • What’s your realistic budget?

With these questions answered, we’ll devise a proposal summarising what’s working for you and what isn’t. But most importantly – how we can help you solve those issues with a tailored package.

If you think it’s a good fit, we’ll get to work right away! We arrange regular review meetings to make sure everything is running smoothly.

Support: Helping you and protecting your equipment
All calls are handled professionally:
  • Your issue is logged
  • You are allocated a ticket number
  • You’re kept updated on progress until it’s fixed.

Of course, our team of techies is always there to support you with issues that arise. It’s IT, after all. And sometimes the answer is a little more complicated than ‘turn it off and then turn it on again’! So, no matter what the IT problem is, you’ll know you can just pick up the phone and speak to an expert.

The power of a virtual team

Overall, through great planning and service we ensure IT is your ally, not a foe.

Some businesses consider hiring an in-house IT specialist. With us you get the knowledge and expertise of a whole team, but at a fraction of the cost of in-house appointments. It makes Premieredge a super-efficient IT solution.

Enough from us! Read our client stories to see what our customers say about Premieredge.

Partners

We choose the partners we work with carefully as we want to provide you with the best IT solutions. We believe all our partners are ‘best in class’ – combining strong product solutions with great customer service.

3CX

Provides category leading VoIP software – enabling you to get the most out of your communications.

www.3cx.com

Dell

Reliable hardware solutions combined with reliable customer service.

www.dell.co.uk

Zen

Award winning broadband provider with excellent customer service, enabling you to work online quickly and efficiently

www.zen.co.uk

Microsoft

Office systems and software to help you boost productivity in your workplace and achieve more.

www.microsoft.com

Zyxel

Our networking ally, at the forefront of networking technology to keep you secure and connected

www.zyxel.co.uk

F-Secure

Protecting your business and its data from the known and unknown

www.f-secure.com